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January 20, 2026
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Let’s be honest, AI is already inside most agencies. It’s in Slack chats, Google Docs, pitch decks, content drafts, and late-night “help me finish this” moments.
The real question is whether agencies should use AI in client work.
It’s about using it effectively without becoming lazy, generic, or replaceable. Because AI is a tool that can absolutely save agencies time, but it can also absolutely wreck good work if you let it.
So let’s talk about the smart middle ground.
Need 10 headline ideas? A blog outline? Email angles? Social hooks?
AI is perfect for getting the ball rolling. It gives you momentum, and that’s half the battle.
You still decide what’s good. AI just helps you get unstuck.
Reporting summaries. First drafts. Variations. Rewrites. Structure.
AI doesn’t get tired of those tasks, and most creatives do. Let it take the grind so you can focus on the good parts.
Need to generate 100 lines of alt text for images on a client’s new website? AI is the perfect partner. Just make sure you sense-check it all after.
Instead of arguing over how to word something, you can generate five options in 10 seconds and refine the best one together.
Less debating. More creating.
AI output without human editing sounds like… AI output.
Flat. Safe. Predictable. Forgettable.
Creativity still lives in taste, judgment, and experience, not in artificial prompts.
If strategy becomes “whatever the AI says”, you’re not doing strategy anymore. You’re letting AI dictate your approach. No matter how good your prompt is, you should always see room to make edits yourself.
AI should support ideas, not replace them.
Great agencies win because they feel different and have a unique value proposition that guides their hand. Overusing AI can muddy the water and leave you with messaging that isn’t strategic or tied to your main goals.
The best agencies use AI like a junior assistant:
Fast. Helpful. Tireless. But never in charge.
They let AI:
Then humans:
That’s the balance.
AI doesn’t make you less valuable. It makes your taste more valuable.
Anyone can generate words. Not everyone can recognise what’s worth keeping, or how to deliver the hook to the right people.
AI isn’t here to replace agencies, but it will expose lazy ones. There are a lot of different ways AI can help marketing agencies that you can explore.
Use it to move faster, use it to think bigger, just don’t use it as an excuse to stop caring.
Because creativity still belongs to humans.