One simple, easy to use platform
Manage and nurture long-lasting client relationships with tools to make your team more efficient – all in a single-screen view.
Bounce Rate
-27.5%
29%
Total Revenue
1042095
£954,345
9.19%%
co.agency
overview
Built by people who have had the same headaches as you, co.agency has been created to help alleviate common issues that cause friction in agency-client relationships leaving your team with more time to get on with the work that matters.
Reduce the back and forth and give your clients and team an easy-to-understand view of what’s going on. Keep everyone in the loop with tickets, analytics and reporting and say goodbye to unnecessary emails clogging up your inbox.
Build on client relationships
Tickets please! Streamline client-agency communications with our advanced ticketing system.
Reports and analytics
Cut through the noise and present clear and concise reports and analytics. Perfect for clients having trouble with GA4.
Make it your own
Keep it on-brand with personalisation options to have your agency front and centre and make co.agency uniquely yours.
Switch modes
Change colours
Update logo
Lead with your logo
Add an element of ownership with your agency’s logo.
Customise your colours
Fly the colours of your own flag with personalised colours.
Add custom menu links
Menu looking too busy? Remove what you don't use or add links to contact your agency or download a briefing form for clients.
Reports and analytics 📈
Analytics
Everything your client needs to know about their website – straight from Google Analytics in a deliciously digestible display. Get monthly information on sessions, users and engagement without having to remember another login.
Key featues:
- Monthly website data from Google Analytics
- Compare against previous month or year
- Click through for a bigger picture graph
Want everything ecom? Our ecommerce analytics pulls in additional data to show how your client’s website is performing in pounds and pennies. Or dollars and dimes. Or any currency really.
Key feature:
- Ecommerce data from Google Analytics
- See seasonal trends in website behaviour
- Get up to date revenue and purchase figures
Sessions
1,256,204
904,845
38.8%
New Users
1,074,609
1,005,462
6.8%
Page views per session
86
65
32.3%
Total Page Views
10,020,756
9,614,357
6.2%
Co.AI
Tap into the power of ChatGPT from within your co.agency dashboard. That’s one extra tab you can close for good.
- Set up your clients tone of voice for on-brand conversations
- Get answers to queries or write up notes in seconds
- Upload images to generate alt text or extract copy
- Enable Web Search to get live updates
- Generate news announcements and images from a simple prompt
- Generous AI Token allowance (renews monthly)
Build on client relationships 🤝
Get out of your inbox and into the zone. Win clients over and give your team more time to do the doing with co.agency’s efficient ways of raising and solving issues.
Key feature:
- Easy-to-use advanced ticketing system
- Add images, files or videos to make it easier to understand
- Assign users to tickets
- Leave internal notes that your clients can’t see
- Get updates in your inbox, on your internal comms platform, and via push notifications
Prioritise tickets
Assign and amend priorities so everyone knows what’s most urgent and what can wait.
Internal notes
Add internal notes so the rest of the team is in the know (and the client isn’t).
Time stamps
So you always know who said what and when.
Maintenance Cycle
Stay on track and keep everyone in the loop with website maintenance.
Internal notes
Let other team members know important info about client websites and create internal only tasks.
Company Profiles
Maintain company profile records for client websites.
Collaborate through file sharing 📁
Send, receive and keep record of large files through co.agency.
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Send Files
Too big for email? Send big files to clients easily (and know exactly when they’ve downloaded them)
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Receive Files
Get the files you need from clients and keep a record of what was sent.
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Store Files
Don’t sweat it if you’re OOO, files are able to download for up to 30 days.
Never miss a ticket 🔔
Get push notifications through to your phone from the co.agency app and never miss a message.
Keep your clients updated 🗞️
Want to hark on about a new hire? Or raise the alarm on a radical piece of news? Add news and blog pieces to co.agency so your clients are always up to date with what’s going on.
We’ve made it even easier to generate announcements that don’t require more than a couple of minutes from your busy schedule with built-in AI. Enter a prompt and have an on-brand announcement post and image ready to share in seconds.
Send notifications
Never miss out with notifications. Want to say something BIG? Send a push notification from the app.
Categorise posts
A tidy news section is a tidy mind. Keep posts organised with categories.
Share updates
Share the latest goings on in your agency. Perfect for chronically curious clients!
User Analytics
Track user and client capacity and monitor system usage analytics.
Review Ticket Resolution times
Super easy to flag potential issues and highlight your star users.
Monitor Storage
Stay one step ahead of file storage limits.
Real-time monitoring ☁️
Give up on guesswork with reliable, real-time server and website monitoring so you always know what’s happening.
Key Features
- Monitor multiple servers or websites
- Uptime checks every 60 seconds
- Be the first to be notified about any issues
- No need to contact server providers for updates
- Hidden from your clients view
Your favourite integrations 🗞️
co.agency integrates seamlessly with your favourite apps so you can receive notifications where you and your team are already looking. No need to spend time checking a new system.
Instantly connect with the likes of Slack, Microsoft Teams and Google Chat and rest easy knowing notifications are less likely to be missed.
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Slack
Integrate Slack and receive co.agency notifications where your team are looking.
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Microsoft Teams
Tend to use Teams? Connect to co.agency and communicate effortlessly.
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Google Chat
If you're all about the Google Suite, then we've got you covered so you never miss a beat.
