One simple, easy to use platform

Manage and nurture long-lasting client relationships with tools to make your team more efficient – all in a single-screen view. 

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Bounce Rate

-27.5%

29%

Total Revenue

1042095

£954,345

9.19%%

Overview

co.agency

overview

Built by people who have had the same headaches as you, co.agency has been created to help alleviate common issues that cause friction in agency-client relationships leaving your team with more time to get on with the work that matters.  

Reduce the back and forth and give your clients and team an easy-to-understand view of what’s going on. Keep everyone in the loop with tickets, analytics and reporting and say goodbye to unnecessary emails clogging up your inbox. 

  • Build on client relationships

    Tickets please! Streamline client-agency communications with our advanced ticketing system.

  • Reports and analytics

    Cut through the noise and present clear and concise reports and analytics.

  • Make it your own

    Keep it on-brand with personalisation options to have your agency front and centre.

  • Personalisation

    Make it your own 🎨

    No one has to know with co.agency’s personalisation options.  

    Switch modes

    Change colours

    Update logo

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    Light and dark mode

    Give the best user-experience with light and dark mode options.

    Customise your colours

    Fly the colours of your own flag with personalised colours.

    Lead with your logo

    Add an element of ownership with your agency’s logo.

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    Analytics

    Reports and analytics 📈

    Analytics

      Standard
      E-Commerce

    Everything your client needs to know about their website – straight from Google Analytics in a deliciously digestible display. Get monthly information on sessions, users and engagement without having to remember another login.  

    Key featues: 

    • Monthly website data from Google Analytics 
    • Compare against previous month or year 
    • Click through for a bigger picture graph 
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    Want everything ecom? Our ecommerce analytics pulls in additional data to show how your client’s website is performing in pounds and pennies. Or dollars and dimes. Or any currency really.   

    Key feature: 

    • Ecommerce data from Google Analytics 
    • See seasonal trends in website behaviour 
    • Get up to date revenue and purchase figures 
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    Sessions

    1,256,204

    904,845

    38.8%

    New Users

    1,074,609

    1,005,462

    6.8%

    Page views per session

    86

    65

    32.3%

    Total Page Views

    10,020,756

    9,614,357

    6.2%

    Reporting

    Add a little extra with even more data and pull in external reporting from sources like LookerStudio and Whatagraph. 

    Key features: 

    • Integrate existing reporting from external sources 
    • Reduce the need for links to multiple platforms 
    • Collate client materials in one screen 

     

    Ticketing System

    Build on client relationships 🤝

    Get out of your inbox and into the zone. Win clients over and give your team more time to do the doing with co.agency’s efficient ways of raising and solving issues.  

    Key feature: 

    • Easy-to-use advanced ticketing system  
    • Add images to make it easier to understand 
    • Assign users to tickets 
  • Prioritise tickets

    Assign and amend priorities so everyone knows what’s most urgent and what can wait.

  • Internal notes

    Add internal notes so the rest of the team is in the know (and the client isn’t).

  • Time stamps

    So you always know who said what and when.

  • Website Maintenance

    Increase efficiency with everything in one place 🖥️

    A single-screen view of your clients’ websites so you’re always in the know 

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    Maintenance Cycle

    Stay on track and keep everyone in the loop with website maintenance.

    Internal notes

    Let other team members know important info about client websites.

    Company Profiles

    Maintain company profile records for client websites.

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    File sharing

    Collaborate through file sharing 📁

    Collaborate through file sharing 📁

    Send, receive and keep record of large files through co.agency 

    • Send Files

      Too big for email? Send big files to clients easily (and know exactly when they’ve downloaded them)

    • Receive Files

      Get the files you need from clients and keep a record of what was sent.

    • Store Files

      Don’t sweat it if you’re OOO; files are able to download for up to two weeks.

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    Push Notifications

    Never miss a ticket 🔔

    Get push notifications through to your phone from the co.agency app and never miss a message.

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    News Updates

    Keep your clients updated 🗞️

    Want to hark on about a new hire? Or raise the alarm on a radical piece of news? Add news and blog pieces to co.agency so your clients are always up to date with what’s going on.  

  • Send notifications

    Never miss out with notifications. Want to say something BIG? Send a push notification from the app.

  • Categorise posts

    A tidy news section is a tidy mind. Keep posts organised with categories.

  • Share updates

    Share the latest goings on in your agency. Perfect for chronically curious clients!

  • System Analytics

    Monitor your app analytics 👥

    Get a single view of engagement and stay up to date with how your app is being used by the team and your clients.

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    User analytics

    Track user and client capacity and monitor system usage analytics.

    Review Ticket Resolution times

    Super easy to flag potential issues and highlight your star users.

    Monitor Storage

    Stay one step ahead of file storage limits.

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    Server Monitoring

    Real-time server monitoring ☁️

    Give up on guesswork with reliable, real-time server monitoring so you always know what’s happening with your servers.

    Key Features

    • Monitor and view multiple servers
    • Update clients quickly on any issues
    • No need to contact server providers for updates
    Integrations

    Your favourite integrations 🗞️

    Your favourite integrations 🗞️

    co.agency integrates seamlessly with your favourite apps so you can receive notifications where you and your team are already looking. No need to spend time checking a new system.

    Instantly connect with the likes of Slack and Microsoft Teams and rest easy knowing notifications are less likely to be missed.

    • Slack

      Integrate Slack and receive co.agency notifications where your team are looking.

    • Microsoft Teams

      Tend to use Teams? Connect to co.agency and communicate effortlessly.

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    Try out co.agency today with a free trial

    Get a taste of how co.agency makes client-agency relationships easy with a free trial.